What is Cricket MyPerks?

It is a FREE application for your mobile phone that allows you to receive exciting information, deals and offers from Cricket, restaurants and retailers in your area. You will receive exclusive deals on products and services useful to you, when and where they are most useful.

Why would I want Cricket MyPerks?

Cricket MyPerks sends exclusive and valuable offers to your phone, as well as provides content filled with fun and useful information for your daily life. You will be receiving the best offers from Cricket local and national businesses about new products, contests and discounted goods and services. In addition to that, you will receive content such as weather information, movie releases, sports scores, fun facts and trivia, helpful tips among others.

What will Cricket MyPerks cost me?

Nothing—the service is absolutely free! You will also receive exciting information, deals and exclusive offers and promotions from businesses in your area to help you spend your money wisely. You are not charged anything for downloading the application or for the use of the application (including the automatic content and offers feed).

What kind of offers are going to be sent to me?

You'll receive everything from daily specials at local restaurants and sales at your favorite stores, to prize giveaways for merchandise, food and tickets to sporting events, concerts or movies. You will also receive timely and useful information such as weather and fun information from the world of sports and entertainment.

How can I get Cricket MyPerks on my phone?

First you have to make sure your phone is Cricket MyPerks compatible. A list of eligible phones can be found on the Cricket MyPerks website http://www.cricketperks.com/phones. Once you know your phone is eligible, downloading MyPerks is easy, you just: Download through Games & Apps or on your phone.

1. Open the Main Menu by pressing the Menu soft key on your handset.
2. Select Games & Apps or .
3. Select Games & Apps or again to enter the catalog.
4. On some phones, you may have to select Catalog and click OK
5. Select Cool Stuff and click OK
6. Select MyPerks and click OK
7. Follow the prompts to install Cricket MyPerks

If you are having difficulty getting the application, please contact Cricket customer support for assistance by calling 1-800-Cricket or pressing *611 from your Cricket phone.

Is Cricket MyPerks available on all phone models?

Not yet, but the list of compatible phones is always growing! For a complete list, visit our list of phones that are supported at Supported Phones.

Will using Cricket MyPerks interfere with my phone service?

No. Cricket MyPerks is tailored specifically for optimal user experience. It will not interrupt phone calls or other uses of the phone. It is specifically designed to deliver information to your phone when it is not in use.

I'm getting an error [or insufficient memory] message when I try to download ringtones/games/applications; what do I do?

Your phone memory may be full. With most phone models you can view your available memory right on your phone. You can delete unwanted items in the phone memory such as pictures. In addition, moving items to a memory card will free up the phones memory and allow for easier delivery of Cricket MyPerks.

For more information, please visit http://www.cricketperks.com/

When and where will I be able to use Cricket MyPerks?

You will receive Cricket MyPerks anywhere within the Cricket network coverage areas. Offers will be delivered to your phone at various times throughout the day, and you will be able to review previously delivered content for the lifetime of that offer by opening up the application at any time.

I'm receiving content and offers that are not local to me or my ZIP code has changed; what can I do?

Please go to the Comments and Questions page and let us know! Please include your account telephone number and the ZIP code you would like us to use for content and offers. This will help ensure that you receive local offers on your phone.

Can I receive offers from different areas when I'm traveling?

You will receive Cricket MyPerks specifically tailored to the ZIP code that you are registered under at the time of registration on your phone and after you have accepted the Cricket MyPerks Terms of Service (http://www.cricketperks.com/tos).They will be available anywhere in the Cricket network.

What is "Click-to-Call"? Will the use of Click-to-Call functions be charged to my bill?

"Click to Call" is a function available on the Cricket MyPerks application that allows you to directly contact a retailer from the offer you have just received. It makes it easy for you to redeem offers that you are interested in at the click of a button. There will be not additional charge to your bill.

How will I know when there is a software update available?

We will alert you of all applicable updates through the Cricket MyPerks service. When an application update is available, you will be able to easily obtain the update through Games & Apps —without having to visit a store.

Is there a service document that I am agreeing to by signing up for Cricket MyPerks?

Yes—our Terms of Service (TOS) are located online at http://www.cricketperks.com/tos.

If you download the application from Games & Apps , you will be asked to confirm that you are over 13 years old and to accept TOS. We will then ask you to provide us with your ZIP code so that we may better provide you offers from your area. If you do not immediately agree to TOS, a message will be available in your Recent Offers Menu, allowing you to accept TOS at a later time and we will also continue to ask you to provide your ZIP code.

How do I cancel Cricket MyPerks?

If you decide you don't like receiving Cricket MyPerks, you can delete the software from your phone by going into the Games & Apps and removing the software. Should you reconsider, you are welcome to re-enroll at anytime.

You can delete the application from your phone by following this procedure:

Main Menu » Games & Apps or » Settings » Manage Apps » MyPerks » Remove

How do I open Cricket MyPerks, or view current offers and content again after they have been dismissed?

A list of current offers is available in the Recent Offers Menu. To reach the Recent Offers Menu click on the MyPerks logo on the Games & Apps or .

I received an offer a few days ago. I was planning on using it, but it's not in my Recent Offers. How do I get it back?

Offers can be applicable for several days, but sometimes are only available for a limited time. On the left side of the Recent Offers Menu there is a graphic that indicates how long an offer is valid:

• Offer expires in one day
• Offer expires in two days
• Offer expires in three days
• Offer expires in more than three days

The Cricket MyPerks application automatically removes expired offers. If the offer has disappeared from the Recent Offers Menu it cannot be retrieved. Don't worry—new offers will soon be taking its place.

Can I change the sound the Cricket MyPerks application makes? Can I turn the volume down or off?

You are able to disable the Cricket MyPerks alert sound by choosing "Options" from within the Recent Offers menu. While you are in the "Options" menu you can also set your sound option to the following selections:

• Sound on - your phone will play a sound to alert you that an offer has arrived
• Vibrate on - your phone will vibrate when an offer has arrived
• Both - your phone will vibrate and play a sound when an offer has arrived
• None - your phone will not notify you when an offer has arrived

I was typing a text message when I received an offer. Can I get back to my message draft?

The procedure for retrieving messages differs depending on your phone model. Most phones will not receive offers until you are finished sending your text messages. Some phones will allow you to simply dismiss the offer and return to the text you were entering. If this is not the case, you may be able to retrieve it by going into your drafts under the text messaging menu.

I don't want a certain type of content; is there any way I can block specific offers?

No, but you can let us know! Cricket MyPerks allows you to Rate an Offer—give it a rating out of five stars—that will help us to determine what offers users want most. Offers that do not generate interest are less effective and can then be removed or updated. Rest assured, Cricket MyPerks is always working to send you the most valuable and useful offers possible.

I'm receiving offers too early in the morning/too late at night—what can I do?

You may turn the sound off within the Recent Offers Menu. To disable the MyPerks alert sound, choose "Options" from within the Recent Offers Menu and select "None." This will disable the alert sounds of the offers being delivered.